Welcome to Inner Milestones CA LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information gathered through our website and in connection with our services.By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request services, complete an inquiry or intake form, or communicate with us, we may collect information such as:NameEmail addressPhone numberMailing addressParent, guardian, or caregiver informationChild or family service informationInsurance informationInformation related to requested or provided ABA therapy servicesAny other information voluntarily submitted to us
Non-Personal Information
We may automatically collect certain technical information when you visit our website, including:IP addressBrowser typeDevice informationPages visitedDate and time of website visitsTime spent on the websiteReferral sourceThis information may be used to help us maintain, improve, and evaluate our website and user experience.
How We Use Your Information
We may use information we collect to:Respond to inquiries and requestsContact families regarding requested servicesSchedule consultations, assessments, or appointmentsProvide and coordinate ABA therapy servicesVerify insurance and benefitsCommunicate regarding services, appointments, or administrative mattersMaintain business and client recordsImprove our website and servicesCommunicate information about our servicesComply with applicable legal, regulatory, and contractual requirementsWe do not sell or rent your personal information to third parties.
HIPAA and Protected Health Information
As an ABA therapy provider, Inner Milestones CA LLC may receive health-related information in connection with providing services.Where applicable, we take reasonable administrative, technical, and physical safeguards to protect protected health information (PHI) and other confidential information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).Information submitted through a general website contact form may not be transmitted through a HIPAA-secure system. Please do not submit detailed medical, behavioral, or other sensitive health information through a general website form unless specifically instructed to do so.For information regarding our privacy practices relating to protected health information, please refer to our applicable Notice of Privacy Practices.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to:Improve website functionalityUnderstand website traffic and usageMonitor website performanceImprove user experienceEvaluate marketing and advertising effortsYou may be able to disable or manage cookies through your browser settings. Disabling cookies may affect certain website features.
Third-Party Services
We may use third-party service providers and platforms to support our website and business operations, including services related to:Website hostingAnalyticsAppointment schedulingCommunicationForm submissionsInsurance or administrative servicesMarketingWebsite functionalityThese third parties may collect or process information in accordance with their own privacy policies and applicable agreements.Where required, Inner Milestones CA LLC takes reasonable steps to ensure that vendors handling protected health information are appropriately contracted and maintain appropriate safeguards.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted through our website.
Links to Other Websites
Our website may contain links to third-party websites or services. Inner Milestones CA LLC is not responsible for the privacy practices, security, or content of third-party websites.We encourage users to review the privacy policies of external websites before providing personal information.
Children's Privacy
Our services are provided to children and adolescents with the involvement of parents, guardians, or caregivers.We do not knowingly request or collect personal information directly from children under 13 through our general website without appropriate parental or guardian involvement and consent.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:Request access to certain personal informationRequest correction of inaccurate informationRequest deletion of information where legally permittedWithdraw consent for certain communicationsAsk questions about how your information is collected or usedCertain information may be retained when required by law, insurance requirements, professional obligations, or legitimate business purposes.To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.Any updates will be posted on this page with a revised effective date. We encourage you to periodically review this Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:Inner Milestones CA LLC Los Angeles, California Phone: (323) 376-7284 Email: info@innermilestones.com Website: innermilestones.com
